Product Manager

Crema Product Managers are servant leaders responsible for ensuring that all client engagements are thoughtfully planned, that goals are effectively communicated between the client and production team, and that the final experience is professionally executed.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.

  • Lead the creation of account related documentation, such as proposals and contracts
  • Serve as the main point-of-contact on all assigned projects
  • Organize, schedule, and steer product-specific meetings
  • Create and maintain project specific documents such as velocity charts and roadmaps
  • Participate in discovery and strategy sessions with the client and internal team members, as needed
  • Provide timely and technically accurate communication to clients on behalf of the production team
  • Lead efforts to estimate and define engagement duration based on information provided by potential or existing clients
  • Create stories for small, medium and large feature sets
  • Lead story-point estimation sessions for all engagements under your management
  • Lead sprint retrospectives, sprint planning, and tracking velocity of sprints towards releases

Crema participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

"At Crema I’m given the freedom to do what it takes to make sure my team & our clients are successful. We are wholeheartedly trusted as experts in our fields. That sorta love and respect is a void in so many work places, but Crema doesn’t play - they really mean it."

product team presentation

Requirements

Knowledge

  • Digital product industry and trends
  • Modern web technologies, such as component driven development, TypeScript, Docker
  • Agile software development (e.g., familiarity with scrum and kanban)
  • Current user experience and technology trends
  • Design thinking frameworks and/or other problem solving frameworks
  • Delivery strategies for digital products
  • Product management best practices
  • Product lifecycle management
  • User-driven research and methodologies
  • Business & technical acumen
  • Product management tools such as Jira, GitHub, etc.


Skills

  • Strong project management skills
  • Strong written, verbal and non-verbal communication
  • Ability to communicate technically complex concepts to a wide range of experience levels
  • Accurate data entry within our project management systems
  • Communicate the benefits, drawbacks, usefulness, and effectiveness of various technologies using “non-technical” jargon
  • Forecasting of resources based on capacity
  • Account and/or customer management/service
  • Facilitation of meetings, particularly with remote guests


Abilities

  • Detail-Oriented
  • Self-Starter
  • Empathetic
  • Communicator
  • Organized
  • Personal Time Management
  • Critical Thinker
  • Problem Solver
  • Servant leader to internal teams and client partners
  • Analytical
  • Feedback seeker


Experience

  • Associate level experience with clients and/or stakeholders, internal or external, to plan and execute projects. Agency experience a plus, though not required.
  • Associate level experience with the Scrum methodology or other Agile methodologies. Certification as a Scrum Master (CSM) is a plus, though not required.


Meet our

Product Management

team