142: Transforming the Customer Experience with AI (ft. Lamees Butt)
George Brooks interviews Lamees Butt, the Senior Vice President of Global Alliances and Channels at Zoovu. Lamees shares her passion for improving the customer experience and reducing employee workloads through AI-powered solutions, the importance of focusing on customer value, and reimagining the customer journey to drive growth. They discuss the role of AI in personalizing the buying experience and helping businesses make data-driven decisions. Lamees also highlights the opportunities for B2B organizations to transform their processes and create better digital experiences. Tune in to gain insights into the future of AI and how it can revolutionize business operations and customer satisfaction.