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Episode 77

77: Placing Humans Back at the Center of Design

Mariah Hay is the VP of Product for Help Scout. She’s continually working & innovating towards including human perspective in all steps of the product design process. What does it look like for a team to practice human-centered design? What are some of the challenges of this kind of work? George Brooks and Mariah sit down to discuss how we can be getting closer to people to create products that will help them thrive.

Show notes

People of Product is hosted by George Brooks and Dan Linhart.

The show is edited by Larissa McCarty.

Brought to you by Crema.

Crema is a digital product agency that works with partners from top innovative brands to funded startups. Our team of creative thinkers and doers simplify the complex to discover the right solutions faster.


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