Senior Product Manager

Crema Product Managers are team advocates responsible for ensuring that all client engagements are thoughtfully planned, that goals are effectively communicated between the client and production team, and that the final experience is professionally executed.

Description

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.

  • Lead the creation of account related documentation, such as proposals and contracts
  • Serve as the main point-of-contact on all assigned projects
  • Guide collaboration and coordination across cross-functional teams
  • Organize, schedule, and steer product-specific meetings
  • Create and maintain product specific documents such as velocity charts and agile roadmaps
  • Lead collaboration with the client and internal team members to develop and implement product strategies consistent with the client company vision
  • Facilitate and participate in discovery and strategy sessions with the client and internal team members, as needed
  • Provide creative and timely recommendations to generate effective results
  • Suggest ways to track product use and impact on end users
  • Provide timely and technically accurate communication to clients on behalf of the production team
  • Effectively guide product releases, while accounting for risk mitigation and rollback strategies
  • Lead efforts to estimate and define engagement duration based on information provided by potential or existing clients
  • Collect and analyze feedback from customers, clients, stakeholders, and other teams to shape requirements, features and end products
  • Create and facilitate user story creation for small, medium and large feature sets
  • Lead story-point estimation sessions for all engagements under your management
  • Lead sprint retrospectives, sprint planning, and tracking velocity of sprints towards releases

Crema participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

"At Crema I’m given the freedom to do what it takes to make sure my team & our clients are successful. We are wholeheartedly trusted as experts in our fields. That sorta love and respect is a void in so many work places, but Crema doesn’t play - they really mean it."
product team presentation

Knowledge

  • Proven experience as a product manager or similar role
  • You have demonstrated understanding of the techniques and methods of modern product discovery and product delivery
  • You are familiar with the digital product industry and trends
  • You have a high level understanding of modern web technologies, such as component driven development, TypeScript, Docker
  • You have experience with the philosophy of agile software development
  • You are experienced in facilitating Scrum and kanban methodologies
  • You keep up with current user experience and technology trends
  • You have worked with design thinking frameworks and/or other problem solving frameworks
  • You understand delivery strategies for digital products
  • You keep up with product management best practices
  • You have experience working within the product lifecycle management
  • You have experience facilitating effective sprint ceremonies including standups, backlog refinement, story pointing, sprint planning, sprint demos, and retrospectives
  • You have experience owning product-related decisions during agile development, including user stories, epics, and themes
  • You have experience with user-driven research and methodologies
  • You have basic business & technical acumen
  • You have demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
  • You have demonstrated ability to figure out solutions to hard problems with many constraints


Skills

  • You have strong project management skills
  • You have strong written, verbal and non-verbal communication
  • You have are able to guide effective asynchronous communication and collaboration
  • You have a proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
  • You can accurately use and maximize our product management tools (Jira, Confluence, Miro)
  • You can communicate the benefits, drawbacks, usefulness, and effectiveness of various technologies using “non-technical” jargon
  • You can guide the client and internal team to create products that deliver results through the objectives and business outcomes
  • You can forecast resources based on capacity
  • You are able to handle account and/or customer management/service
  • You can successfully facilitate meetings, particularly with distributed guests


Abilities

  • You are able to communicate technically complex concepts to a wide range of experience levels
  • You are open to giving and receiving feedback
  • You can learn from and teach others
  • You are detail-oriented
  • You are a self-starter
  • You are empathetic
  • You are organized and have good personal time management
  • You are a critical thinker and problem solver
  • You can act as a servant leader to internal teams and client partners
  • You are analytical


Experience

  • Experience with clients and/or stakeholders, internal or external, to plan and execute projects. Agency experience a plus, though not required.
  • Experience in using agile methodologies, best practices, and critical tools. Experience leading, teaching and mentoring in agile a plus.
  • Experience leading and coaching cross-functional teams, as an individual contributor, while working on multi-faceted products for extended periods of time.
  • Experience in enterprise product development and stakeholder management.
  • Experience or familiarity in backend development is a plus, though not required.
  • Demonstrated capabilities in being tech, business, and UX savvy.
  • Experience with the Scrum methodology. Certification as a Scrum Master (CSM) is a plus, though not required.
  • Embodies and reflects the Crema values in both thought and practice: Results-Based, Trust, Constant Improvement, Generosity, and Collaboration.


Benefits

  • Competitive Salary
  • Health, Dental, Vision, Life and Short-term Disability Insurance
  • 401k Retirement Plan
  • Ongoing learning and professional development
  • Results-Based Culture with flexible work schedule
  • Top-notch gear
  • Professional AND casual environment
  • Copious amounts of team events (even while remote)

Check out our Being at Crema page for a more robust explanation of benefits

Meet our

Product Management

team