Kudelski Security

Matching objectives to process

During initial conversations, it became clear that Kudelski had a clear set of challenges they needed to tackle. These included:

• Showcasing the technical abilities and business value of the platform
• Providing clarity and momentum to key internal stakeholders
• Casting vision for developers who are actively building the solution
  

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With these objectives in mind, the Crema team identified the quickest path to realizing these goals: a Design Sprint. We took several key activities of traditional Design Sprints, paired with some of our more typical deliverables in our Prototyping & Testing engagements, and created an engagement that would deliver the Kudelski group with the assets they needed in an expedited timeline.

The power of Design Sprints

Design Sprints help teams around the world unlock potential and answer questions in a matter of days – when they might typically take months. There’s a reason why these series of activities have an ever-growing presence of fans: Design Sprints can fit into any organization to answer many questions facing a team, and they also lead to designs in a very short amount of time – exactly why Kudelski reached out to us.

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As versatile as they are valuable, Design Sprints are lightning fast & highly collaborative design process. Developed at Google Ventures, the Design Sprint combines the best-of-the-best of business strategy, team psychology, and design thinking. This unique framework ensures all parties will be able to rapidly align team expectations, ideate potential solutions, and end up with high-fidelity designs.

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Notably, this Design Sprint was conducted completely remotely. Crema’s team, headquartered in Kansas City, collaborated with the client teams who were located in Atlanta and Switzerland. By bridging together multiple timezones, we were able to take advantage of a 24-hour clock and make progress asynchronously.

Results

At the end of this brief engagement, our client team walked away with:

• High-fidelity designs that prioritized UI/UX and supported the product roadmap
• A pitch deck with designs included to drive clarity and internal buy-in
• All digital elements generated during the group activities
• Executive summary detailing daily progress, key takeaways, and group responses
• All digital collaborative workspaces
• Video recording of all workshops

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With these tools, the Kudelski team is able to move their platform forward within the organization – accelerating the progress they had already made. By leveraging the power of Design Sprints, they were also able to arrive at a state of alignment that was previously undiscovered.