Back to Crema Work

Kudelski Security

Design Sprint

6 days

case study desktop

Understanding the need

Kudelski Security, one of the world’s leading cybersecurity companies, prioritizes research and development to drive their business forward. As a longterm client of Crema, we’ve collaborated on aspects of their Managed Security Services (MSS) Portal, as well as on their standalone security maturity product, Secure Blueprint, among other digital products in their growing suite of tools.


More recently, Kudelski began discussions on a new solution that required MVP designs. This group had development underway, but they were lacking the visual interface needed to bring the platform to life and showcase their structural ideas. They turned to Crema to help accelerate the visual aspect of the dashboard.


Due to the need for speed and the increased focus on designs, Crema and Kudelski engaged in a 6-day Design Sprint to meet their needs.

Matching objectives to process

During initial conversations, it became clear that Kudelski had a clear set of challenges they needed to tackle. These included:

  • Showcasing the technical abilities and business value of the platform
  • Providing clarity and momentum to key internal stakeholders
  • Casting vision for developers who are actively building the solution

With these objectives in mind, the Crema team identified the quickest path to realizing these goals: a Design Sprint. We took several key activities of traditional Design Sprints, paired with some of our more typical deliverables in our Prototyping & Testing engagements, and created an engagement that would deliver the Kudelski group with the assets they needed in an expedited timeline.

The power of Design Sprints

Design Sprints help teams around the world unlock potential and answer questions in a matter of days – when they might typically take months. There’s a reason why these series of activities have an ever-growing presence of fans: Design Sprints can fit into any organization to answer many questions facing a team, and they also lead to designs in a very short amount of time – exactly why Kudelski reached out to us.

As versatile as they are valuable, Design Sprints are lightning fast & highly collaborative design process. Developed at Google Ventures, the Design Sprint combines the best-of-the-best of business strategy, team psychology, and design thinking. This unique framework ensures all parties will be able to rapidly align team expectations, ideate potential solutions, and end up with high-fidelity designs.

Notably, this Design Sprint was conducted completely remotely. Crema’s team, headquartered in Kansas City, collaborated with the client teams who were located in Atlanta and Switzerland. By bridging together multiple timezones, we were able to take advantage of a 24-hour clock and make progress asynchronously.

“Had we not done a Design Sprint with Crema, this process would have taken us a month or two, and the quality of the output would have definitely suffered.”

Michael Anton, Sr. Product Manager, R&D

Our strategic process

With the Design Sprint framework in our toolbox, the team strategically scheduled each day so that it laddered up to the overarching goals of showcasing technical abilities and business value of the platform. Our lead Design Sprint facilitator published a robust synopsis of our process that unveils some of the more bespoke aspects of the Design Sprint.

In general, our days were structured as follows:

Pre-Engagement

  • Our teams met daily leading up to the kickoff date to ensure expectations of all parties were aligned, all digital boards were ready, and a schedule was agreed upon.

Days 1-3*

  • The team joined three five-hour Design Sprint workshops that helped form full-team alignment, provided each person an opportunity to share their expertise and perspective, and generated a consensus for what the product ought to look and feel like.

Days 4-6

  • After the direction was agreed upon by all parties, Crema’s design team generated high-fidelity designs to be shared with the organization, as well as a full-fledged pitch deck to communicate the business value of the platform.

*NOTE: While user testing is typically a part of the Design Sprint process, having the key users in the room with us providing input, refining the priorities, and shaping the designs, we and the clients considered the designs “validated.”

Results

At the end of this brief engagement, our client team walked away with:

  • High-fidelity designs that prioritized UI/UX and supported the product roadmap
  • A pitch deck with designs included to drive clarity and internal buy-in
  • All digital elements generated during the group activities
  • Executive summary detailing daily progress, key takeaways, and group responses
  • All digital collaborative workspaces
  • Video recording of all workshops


With these tools, the Kudelski team is able to move their platform forward within the organization – accelerating the progress they had already made. By leveraging the power of Design Sprints, they were also able to arrive at a state of alignment that was previously undiscovered.

ProfessionalChats Desktop

Let's talk about your business and technology goals.

Get in Touch
More work by Crema