An acquisition to remember
In late 2018, ProfessionalChats had been acquired by Portland, OR company Ruby Receptionists.
"The acquisition plays a strategic role in expanding Ruby’s ability to engage with customers through all different channels, including digital and online platforms. The addition of ProfessionalChats allows Ruby’s customers to seamlessly add online chat to their website, Facebook and Google listing." For the full press release, click here.
During this time, Crema continued to serve ProfessionalChats as normal while plans for integration began to form.
Integrating into Ruby Receptionists
After the acquisition in late 2018, Crema began working closely with Ruby Receptionists’ Chief Product and Technology Officer Katharine Nester, as well as their Director of Product Management, Dan Porter. Their goals to integrate ProfessionalChats software into their current platform are still underway.