case study

Simplifying medication management & wellness for patients with chronic conditions

client

We worked with a Chronic Condition Management (CCM) company helping high-risk patients better manage their medication and overall wellness.

Their unique approach connects patients directly with licensed pharmacists to make sure medications are safe, affordable, and effective. These services help self-insured employers reduce costs while supporting their employees facing the overwhelming health and financial obstacles associated with chronic illness.

157M

Americans battling chronic diseases*

50%

Of people with chronic health issues do not take their medication as prescribed*

16%

Of US health care spend is related to non-optimized medication use*

the CHALLENGE

Comprehensive wellness tracking from the palm of your hand

Since its inception, the client's model has been to build personal care plans with a "white glove" touch. Keeping to this core principle, they needed to extend their capabilities with modern technology.  By increasing engagement and enabling patients to adhere more closely to recommendations, they could achieve better patient outcomes.

Core challenges:
  • Face-to-face pharmacist follow-up calls don't scale well and they can't happen daily, or even weekly
  • Create alternate venues for patients to connect with pharmacists & doctors
  • Enable patients to access & follow recommendations more easily
  • Add another tool to the client's marketability, helping them stay competitive
  • Make crucial healthcare information more accessible
  • Allow patients better visibility into existing benefits
  • Develop a full range of connected offerings for a more holistic picture of health
React Native

Cross-platform tech for iOS & Android

We leveraged React Native to build a cross-platform mobile app that could compile two native applications for iOS & Android. This strategy simplified long-term maintenance of the application anytime updates were necessary.

KEY features

Robust medication scheduler

Plan weekly or monthly medication schedules to ensure patients are taking their prescriptions on time

KEY features

Management of prescribing doctors

Keep a detailed log of specialists for future appointments

KEY features

Alternative medication suggestions

Find opportunities to save money with recommendations for generic substitutions and discounts

KEY features

Upcoming appointment reminders

Never forget a scheduled visit with physician appointment reminders

KEY features

Custom “healthy habits” recommendations

Set personal goals and track progress

results

Empowered patients cutting excess business costs

The final result wasn’t just a healthcare app,  but a robust wellness platform that tracks activity, sets health goals, sends medication reminders, and delivers custom care plans written by pharmacists.

Beyond supporting patients, the app helps self-insured companies save by preventing unnecessary doctors visits and recommending generic medications over name brand, leading to an average company savings in the six-figure range.

5/5

5-star rating on the App Store & Google Play

400K

Patients with access to the app

MVP

Launched and validated,
transitioned to internal team for support

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